ALL SALES ARE FINAL however, we will accept returns on items that were damaged upon receipt. All items will be replaced with the same item in the same color. No exceptions.
We do not offer returns OR exchanges on items due to incorrect size chosen, change of heart, etc. Please make sure that you use our sizing charts or contact us via email if you're unsure before purchasing.
If an item is returned to our warehouse as undeliverable (due to, for example, incorrect address provided, a change in address before the order was shipped, etc.), the customer will be responsible for the shipping cost for reshipment. Please make sure that your mailing address is correct before processing an order. We only send to the address you provide during order processing.
We will not cancel any order after receiving payment due to automatic production of merchandise.
In some instances with graphic images (not font), the actual graphic may be increased in size for clarity in our store. This is not considered a defect in quality or product. Please note that colors may not be exact, but extremely close, due to digital mockup limitations and varying screen resolutions.
If for any reason there is a defect in our product, customer has approximately 10 (calendar) days from date of package receipt to notify us of the defect.
Additionally, we are not responsible for shopping issues relating to lost/stolen packages, delayed shipping, and/or incorrect provided shipping addresses. For example, if your tracking number shows that your package was “successfully delivered” then it becomes the responsibility of the shopping provider (USPS, FedEx, UPS, DHL, etc).
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.